Advice and Mentoring

We offer 1 hour face-to-face sessions to help answer your questions around
how to start a business


  • • How to start a business
  • • Choosing a busines
  • • Business issues and related personal issues
  • — Marketing
  • — Operational
  • — Financial
  • • Goal Setting


  • • How to promote the business
  • • Social media as marketing tools


  • • Business structures
  • • Legal and tax obligations
  • • Insurances
  • • Sources of advice
  • • Risk management
  • • Import/export


  • • Costing
  • • Price setting
  • • Business funding
  • • Leasing
  • • Financial record-keeping
  • • Business viability or feasability


We offer the New Enterprise Incentive Scheme (NEIS) program to assist eligible
people to start their own small business.

We run Certificate III in Micro Business Operations and workshops about
starting and running a small business.

Accredited Training

Currently there are no events available

Small Business Short Courses

Currently there are no events available

Small Business Workshops

No workshops are currently scheduled.

Workshops include Tax Basics, Starting a Small Business, Cash Flow Management.
Workshops are usually run through participating local councils.

Workshops can be run on demand for special interest groups. Please call (03) 8892 2002.

Small Business Networking Events

Currently there are no events available

Planning Assistance

We offer advice on how to do business planning, some assistance in working
through parts of the business plan to acting as a sounding board on your
business plan. We do not write business plans for you.

One-on-one Advice 1 hr Session
These are usually issues-based sessions, driven by your questions. The aim is to remove any confusion and identify the next steps to take.
cost $85
Core Planning Elements Workshop
This is designed to develop in-depth thinking about:
  • The client problems you are solving
  • How you solve them (the benefits)
  • Why buy from you?
  • Who will buy?
  • How to sell
  • Skills and experience required
  • How to finance the business
  • What are the business risks
cost $250
3 x One-on-one Core Elements Development 1.5 hr Sessions
These are optional sessions to develop the thinking required behind the Core Planning Elements. Having a knowledgeable external party work with you will help drill down to the essential elements.
cost $150
Business Plan Writing Workshop
A business plan with 2 years’ financial projections (and any historical performance) is required for any bank loan and should be an essential roadmap for your business. Plans need to have substance, be supported by evidence, be robust, logically coherent and communicate well. NB We do not write business plans
cost $175
3 x One-on-one Business Plan Development 1.5 hr Sessions
This is designed to develop in-depth thinking about your business, in areas that are problematic to you. It can involve a review of any existing or developing plans, as well as provide some editing assistance. NB We do not write business plans
cost $250

Finance Facilitation

As an accredited partner with the National Australia Bank, we:

  • Identify clients who qualify for a NAB Microenterprise Loan
  • Make sure the loan is right for you
  • Help you produce a good quality application
  • Work with our governing bodies to refine and finalise applications
  • Provide mentoring sessions at key times


  • 18 years and over
  • Australian Citizen or Permanent Australian Resident
  • Have lived at your current address for at least three months
  • Need a business loan of between $500 and $10,000 and are not eligible for a

Loan Purpose

  • To provide funding to small businesses and intenders who would be ineligible for
    mainstream commercial loans, while providing training and support to help them
    become financially resilient.

Business Loan

  • Have worked or are currently working with one of the program partners (eg Box Hill BEC)
  • Business does/will not have more than five full time employees
  • Have not been bankrupt in the last seven years and have no overdue or outstanding  unpaid

Loan Features

  • $500 up to $10,000 in the form of a credit card
  • Repayable over 3 years with no repayments for the first 3 months
  • Mentoring provided at 3, 6 and 11 months


We offer some free business planning tools to help you gain insight into your
proposed business. Further tools are available by becoming a member.

Use these free tools to help you think about your intended business in more

Research Your Market

SWOT Analysis

Strengths, Weaknesses, Opportunities & Threats

Cash Flow budgeting template

Develop Your Unique Value Proposition